Privacy Policy

Effective Date: July 1, 2026

Close with Colleen Real Estate (“Close with Colleen,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit CloseWithColleen.com, contact us, request real estate information, subscribe to updates, or otherwise interact with our services.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name

  • Email address

  • Telephone number

  • Mailing or property address

  • Information about a property you own or are considering buying or selling

  • Your real estate preferences, price range, desired location, and timeframe

  • Information included in messages, inquiries, forms, or consultation requests

  • Any other information you choose to provide

When you request a home valuation, we may collect information about the property, including its address, condition, features, improvements, ownership, and your plans for selling.

We may also collect certain information automatically when you use the website, such as:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Referring website

  • Pages visited

  • Dates and times of visits

  • General location derived from an IP address

  • Interactions with website features, forms, and links

How We Use Information

We may use the information we collect to:

  • Respond to your questions and requests

  • Provide real estate information and brokerage services

  • Prepare requested home valuations

  • Create property searches and send listing updates

  • Arrange consultations, showings, and other appointments

  • Communicate with you about properties, market conditions, services, and events

  • Send newsletters or marketing communications when permitted

  • Operate, maintain, analyze, and improve the website

  • Protect the security and integrity of our website and business

  • Maintain business and transaction records

  • Comply with legal, regulatory, licensing, MLS, and professional obligations

  • Establish, exercise, or defend legal rights

Providing information through the website does not create a broker-client relationship. Any brokerage relationship must be established separately through the disclosures or agreements required by applicable law.

Email and Text Communications

If you subscribe to email updates or request information, we may contact you using the information you provide. You may unsubscribe from marketing emails by using the unsubscribe link in the message or contacting us directly.

If you provide a telephone number, we may call or text you in response to your inquiry or as otherwise permitted by law. Consent to receive marketing calls or text messages is not a condition of purchasing real estate brokerage services. Message and data rates may apply. You may opt out of marketing text messages by replying STOP or contacting us.

We may continue sending nonmarketing communications when necessary to respond to an active request, provide requested services, or manage an existing transaction or business relationship.

Cookies and Similar Technologies

The website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the site, measure website performance, and improve our services.

Our website platform and third-party service providers may place or access cookies on your device. You can manage or disable cookies through your browser settings. Blocking certain cookies may affect how some website features function.

How We Disclose Information

We may disclose information when reasonably necessary to provide services or operate our business, including to:

  • Website hosting and technology providers

  • Email, customer-relationship-management, communications, and scheduling providers

  • Real estate search, MLS, property-data, valuation, and marketing providers

  • Analytics, cybersecurity, and fraud-prevention providers

  • Photographers, inspectors, appraisers, title companies, attorneys, lenders, contractors, and other real estate professionals when relevant to a requested service or transaction

  • Government agencies, regulators, professional associations, courts, or law-enforcement authorities when required or permitted by law

  • Professional advisers, including attorneys, accountants, and insurance providers

  • A successor or acquiring organization in connection with a merger, sale, transfer, or reorganization of the business

These parties may use information only as authorized by their agreements with us, their own privacy policies, or applicable law.

We do not sell personal information for money. Certain online advertising or analytics activities may be considered a “sale,” “sharing,” or targeted advertising under some state privacy laws, even when no money changes hands. You may contact us to ask about the practices applicable to your information.

Third-Party Websites and Services

The website may include links to property websites, MLS or real estate search services, social-media platforms, mapping services, mortgage or valuation tools, and other third-party websites.

We do not control these third parties or their privacy practices. Information you provide directly to another website or service is governed by that provider’s privacy policy. We encourage you to review the privacy policies of any third-party services you use.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, serve you, maintain appropriate business and transaction records, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information, the services requested, and applicable real estate, tax, licensing, MLS, insurance, or legal requirements. When records are no longer required, we take reasonable measures to delete, destroy, or de-identify them.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should avoid submitting highly sensitive information through ordinary website forms or unsecured email.

Your Privacy Choices

You may contact us to:

  • Request access to personal information we maintain about you

  • Ask us to correct inaccurate information

  • Request deletion of information, subject to applicable exceptions

  • Unsubscribe from marketing communications

  • Ask questions about how your information is used or disclosed

  • Request information about applicable privacy rights

We may need to verify your identity before completing certain requests. We may retain information when required by law or when reasonably necessary for an active transaction, contractual obligation, legal claim, security purpose, or legitimate business record.

Privacy rights vary by location, and certain laws may not apply to our business or to all information we maintain. We will review and respond to requests in accordance with applicable law.

Children’s Privacy

This website and our real estate services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Visitors Outside the United States

Close with Colleen Real Estate is located in Florida, and the website is operated from the United States. If you access the website from another country, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your location.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices. The revised policy will be posted on this page with an updated effective date. Your continued use of the website after an update means that the revised policy will apply to future interactions with the website.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact:

Close with Colleen Real Estate
Attn: Colleen Gerke, Broker and Owner
96020 Oyster Bay Drive
Fernandina Beach, Florida 32034

Email: Colleen@CloseWithColleen.com
Telephone: (904) 866-1211
Website: www.CloseWithColleen.com